About
Every content team has needs one.
A brief history of how I got here
I went to school for ASL interpreting. Language, communication, the mechanics of how people actually understand each other — that was my thing. Shortly after graduating, I was diagnosed with a progressive hearing condition that meant I couldn’t reliably do the job. That door closed. After a few windows and shutters…
…I opened another one.
About ten years ago, I started working with a content marketing agency. I learned content from the ground up, but what I really loved was the behind-the-scenes stuff: building systems, planning retreats for a fully remote team, creating the kind of touchpoints that made a scattered group of freelancers actually feel like a team. Around 2019, I moved to where I’d always belonged — operations.
That feeling of “I figured it out and now you can relax”?
That’s what I’m still chasing.
How I work
I build systems for how people actually learn and communicate — not how they’re supposed to. Video walkthroughs, written docs, screenshots, live training, async support. Whatever works for your team.
I’m direct. I’ll tell you what I think, but I’ll listen first. I’d rather talk through a disagreement than pretend I’m right. No jargon, no performance, no bullshit.
Everything I build is for the people doing the work.
Who I work
well with:
- Teams that value editorial craft and human creativity.
- Teams that give their people professional trust and autonomy.
- Teams that want someone who’ll be straight with them.
I love working with women-led businesses, nonprofits, and mission-driven organizations — discounted rates available, because that matters to me. If you’re building something real for real people, we should talk.
Want to see what I do?
Ready to work together?