Every content team has needs one.

A brief history of how I got here

About ten years ago, I started working with a content marketing agency. I learned the work from the ground up, but what I really loved was the behind-the-scenes stuff — building systems, planning retreats for a fully remote team, creating the kind of touchpoints that made a scattered group of freelancers actually feel like a team.

Around 2019, I moved to where I’d always belonged — operations. Turns out I’d been doing it my whole career.

Making end-of-shift checklists as an assistant manager. Creating employee training documentation and processes as an office manager. Designing troubleshooting guides and creating logistic and scheduling systems for an appliance repair company.

That feeling of “I figured it out and now you can relax”?

That’s what I’m always chasing.

How I Work

Everything I build is for the people doing the work.

I build systems for how people actually learn and communicate — not how they’re supposed to. Video walkthroughs, written docs, screenshots, live training, async support. Whatever works for your team.

I’m direct. I’ll tell you what I think, but I’ll listen first. I’d rather talk through a disagreement than pretend I’m right. No jargon, no performance, no bullshit.

Who I work well with

I love working with women-led businesses, nonprofits, and mission-driven organizations — discounted rates available, because that matters to me. If you’re building something real for real people, we should talk.

Teams that value editorial craft and human creativity.

Teams that give their people professional trust and autonomy.

Teams that want someone who’ll be straight with them.

Ready to work together?

Whether you need a diagnostic call, a written plan, or someone to come in and build it — let’s figure out what your team needs.