Every content team has needs one.
I went to school for ASL interpreting. Language, communication, the mechanics of how people actually understand each other — that was my thing. Shortly after graduating, I was diagnosed with a progressive hearing condition that meant I couldn’t reliably do the job. That door closed. After a few windows and shutters…
…I opened another one.
About ten years ago, I started working with a content marketing agency. I learned content from the ground up, but what I really loved was the behind-the-scenes stuff: building systems, planning retreats for a fully remote team, creating the kind of touchpoints that made a scattered group of freelancers actually feel like a team. Around 2019, I moved to where I’d always belonged — operations.
That feeling of “I figured it out and now you can relax”?
That’s what I’m still chasing.
